Account and Number IVR Administration
15/04/2011
Change your number forward, check your balance or change account settings from your mobile or land line.
Net-Telco has introduced a new feature to allow Net-Telco accounts and numbers to be accessed with out the use of a computer. Known as an IVR (Interactive Voice Response) system. Customers can dial in from their mobile or land line phone and listen to and update account information or change their number forward.
This facility is available on all purchased numbers and has many options.
For more information and how to use the system see IVR Administration
Fighting Fraud
15/04/2011
Phone system attacks and toll fraud are on the increase with ever new techniques for breaking in to phone systems. Open source systems are often at more risk because they are widely documented and exploits can be found within the source code by attackers.
Today Net-Telco officially launched a new feature to help reduce exposure to fraud.
Net-Telco has introduced a daily credit limit which prevents large phone bills in the event of customers system/account becoming compromised by attackers.
The limit can be set by the customer to a level that suits their usage.
For more information and usage visit: Daily Credit Limit
