Net-Telco offers UK and international telephone numbers and call handling services that you can manage through a Web interface. Calls can be sent over traditional telephone network (PSTN) lines, mobile, Voice Over IP (VoIP) connections, or any combination of these.
Our low cost free phone numbers means that even the smallest business can afford to attract new business by advertising an 0800 number.
Once you have your number you can manage it on line through our comprehensive call management system.
You can simply redirect calls to your existing land line or mobile phone or you can take advantage of our feature rich system which offers facilities that include Announcements, Divert on Busy / No Answer, Call Recording, Voicemail, Time of day routing, Hunt groups and VoIP Accounts.
Keeping your number when you move
We also specialise in low cost Number Retention, so if you are moving premises and want to retain your existing number we can port the number to the Net-Telco platform allowing you to manage it in the same way as you can one of our native numbers.
Heard about VoIP but not sure how it all works ? With a Net-Telco number a free VoIP account and Softphone you can experiment with this low cost communication method. When you are ready for the next step we can advise you on a VoIP phone solution.
Travel and Holidays
You can use your Net-Telco number to forward calls made to your UK mobile to you whilst abroad avoiding the high call forwarding costs mobile providers charge for this service. Please see our Holidays and Travel page.
How to choose a virtual phone number provider
If you are the owner of a small business, it is a good idea to consider using virtual phone numbers. Virtual phone numbers give the impression that you are based in a particular area when in fact you could be anywhere.
Price means a great deal when you are trying to select a company to do business with, so make sure that this is one of the first factors you consider.
Small businesses do not have unlimited budgets. This means that they should be careful about the way that they are spending your money. You do not want to pay so much for a virtual number that you end up being in the lurch. Comparing several options is the best way to make sure that you are being quoted a fair price.
You should be very careful when it comes to randomly selecting a provider who offers low cost service. Sometimes people will purport to have what you need to attempt to gain access to all your personal information. It is your responsibility to avoid placing yourself and your business at risk.
Before you sign on the dotted line, make sure that you do some research into the companies you are considering.
Look for companies that offer a guarantee. This will lower your chances of ending up with sub par service.
Most companies who are willing to offer a guarantee have confidence in the services they are providing, which is why they are more than willing to refund those who are not happy. Being unwilling to offer this means that there is a chance the company knows their service is not ideal.
Always read reviews before you select a provider. You can find reviews on the internet with personal accounts from people who have had experience with telecom companies. You should certainly use this to your advantage. Sifting through all the available reviews will give you a good idea of what can be expected. If you notice that many people adore a certain company, you can feel comfortable knowing it is like you will have a solid experience with them. You can spot the companies to be avoided from their bad reviews.
Never do business with any company you cannot find any information about. There are scammers who crop up every day and you do not want to become the next victim. Sometimes you cannot find anything because the company is new, but this is not something that you should be willing to take a chance on. Ideally, you should seek out a company that has been in business for at least a year. This will reduce the likelihood of them going out of business and leaving you without a way for consumers to get in touch with you.
Consider signing up with a company that offers free trials. This will give you the chance to try everything out before you decide to make any financial commitments. In the event that you realise the service is not all that you had hoped for, you can walk away without any problems.
Keep in mind that you should not offer the number you receive to clients until you are sure that it will be reliable. Otherwise, people will have a number for you that may only be active for a short time. If you like it, then you can sign up for full access and offer the number to all.
Having a virtual phone number can be very beneficial to your business. Please consider all the above points when looking for a provider you can trust.