It has only just come to our attention that the email2fax service has become very unreliable. This seems to have started 3 months ago, although it is difficult to pinpoint the exact date the problem started due to low usage of this feature.
I have just reviewed the logs relating to this which show the problem being outside our network and therefore outside our control.
The service has only been used/attempted to be used, a hand full of times in the last 6 months. The investment needed to try and fix the service can not be justified based on current usage and projected future usage.
We have therefore reluctantly taken the decision to close the email2fax service with immediate effect.
We apologise for any inconvenience caused.
We will continue to provide our popular fax2email service which is working well.